“Nuage Sauvage”  PRIVACY POLICY

Nuage Sauvage (hereinafter “we”, “us”, “our”) is committed to maintaining privacy protections for its users (hereinafter “you”, “user” and/or “users”). Our Privacy Policy (hereinafter “Privacy Policy” and/or “Policy”) is designed to help you understand how we collect, use, communicate, disclose, make use of your personal information and protect the data and information you provide to us when you use our service by accessing either our online website or via our mobile application. “Service” as used in this Policy shall refer to our services accessed via either through our online website and/or through our mobile application.  

Your privacy is very important to us. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

By accessing and using our Service, you accept our Policy and you express consent to our collection, storage, use and disclosure of your personal information as described in this Policy.

What User Data We Collect

When you use our service, we may collect “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to personally identify you, which includes, but is not limited to the following:

• Anonymous usage data
• General demographic information
• Referring/exit pages and URLs
• Platform types
• Preferences you submit and those that are generated based on the date you submit and number of clicks.

Personal Information includes information that is personal to you, which you submit to us through the registration process and at other times for usage of our service. This personal information includes, but is not limited to the following:

• Your contact information such as your phone number, address and email
• A photograph of you, when and where appropriate
• Other information such as interests and preferences.
• Data profile regarding your online behavior on our website.

This information also includes information in your profile, or information you provide to us via an email, text, telephone call, or by some other similar means. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities. Your telephone calls and other communications with us are usually recorded or monitored for quality control, training or for similar purposes. We also collect information about any purchases and/or transactions. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

Why We Collect Your Data

Before or at the time we collect your personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your prior consent or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

In general, we are collecting your data for several reasons:

• To help us better communicate with you and provide you with technical support
• To understand your needs and to improve our services and products to meet those needs.
• To send you promotional emails containing offers and/or information we think you will find interesting.
• To possibly display interest-based ads for features, products, and services that might be of interest to you. However, we will not use information that personally identifies you to display interest-based ads.
• To customize our website according to your online behavior and personal preferences.

How we collect your Information

1. Via Technology

To activate and use our Service, you do not need to submit any Personal Information other than your phone number, or email, and zip code. To use our Service thereafter, you do need to submit further Personal Information, which may possibly include email, education, address, skills, work experience, etc. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use our Service, such as the type of browser you use, the time and date of access, and other information that does not personally identify you.

When you use our Service, our servers automatically log certain information about your use of our Service, such as your IP address, your browser type, operating system, browser language, and service provider. We also collect information about your activities related to our Service, such as the pages you visit or the ads or links you click on. We use this information to provide and adapt our service to take into account the technical capabilities of our users as well as identify issues with the website and user’s experience of it.

We automatically collect and store certain types of information about your use of Nuage Sauvage services, including information about your interaction with content and services available through Nuage Sauvage services. Like many websites, we use “cookies” and other unique identifiers, and to enable our systems to recognize your browser or device and to provide and improve Nuage Sauvage Services. For more information about this, please refer to section Our Cookie Policy.

Session Replay: When you visit our website, we may also record information about your browsing session on the site, including which pages you visited and any forms on the website that you filled in. We review this information to identify any technical issues in the operation of our sites and to improve the user interface on our sites. If we use a third party to help us with this service, this information will be passed to that third party for this purpose.

Mobile Analytics: When you download and use our application, we may use mobile analytics software to help us better understand the functionality of our application on your mobile device. Our analytics may record how often you use the application, how you use the application, aggregated usage, performance data and where you downloaded the application from.

2. Via Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit our website, to become a registered user or subscriber, you will need to create a personal profile. You can create a profile by registering with the Service and entering your phone number, email, address, and creating a username and a password. By registering, you are explicitly authorizing us to collect, store, and use your email address in accordance with this Policy.

3. Children’s Privacy

The Site and the Service are not directed or intended for use by anyone under the age of 18. The Site does not allow anyone under the age of 18 to sign up for the Services. We do not knowingly collect personal information from children under the age 18 without the prior consent and expressed authorization of the child’s parent or guardian. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as reasonably possible. If you believe we have collected such information, please contact us at http://nuagesauvage.fr/atelier-prive/ 

Safeguarding and Securing the Data

We are committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. We will make readily available to users information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained. If you post services related to your business, we will ask you for information about service and your business information. This includes information about your service, and details about your business.

Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, no security system is impenetrable, and we cannot guarantee the security of our system at all times. The measures of security that we have in place do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

Identity Verification: We may use identity verification services provided by a third-party provider to verify your identity documents, confirm your identity and protect against fraud and abuse. When you create an account, you may be asked to submit valid identification proofs, along with a self-image. Our third-party provider may use a combination of machine learning tools and optical scans to authenticate your identity documents, and may use facial recognition technology to produce a unique biometric identifier based on facial geometry that can be used to compare your self-image to the identity document you provided to determine the likelihood that the images are a “match”. We do not receive the biometric identifier generated from the images. It is generated and held by our third-party provider until we are informed that the biometric identifier is no longer needed for the purposes described in this paragraph, which will occur no later than 3 years after your last interaction with us. For identity verification and security purposes, we will have access to the self-image and will receive the information extracted from the identity scan of the ID document as well as the results of the identity verification process. We may use this process and associated information to verify your identity, authenticate your identity documents, and protect against fraud and misrepresentation. We do not use, disclose or retain your biometric information for any other commercial purpose. Our third-party provider processes this information on our behalf strictly in accordance with our contractual agreements.

Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us in the Settings on the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Policies.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Usage and Sharing of Information

Personal Information: In general, Personal Information you provide is used to help us communicate with you and provide you with a better Service.

Except as otherwise stated in this Policy, we do not sell, trade, rent or otherwise share your Personal Information for marketing purposes with third parties without your prior consent. We do share Personal Information with vendors who are performing services for us, such as for our email communications who are provided access to the user’s email address for purposes of sending emails from us.  Those vendors use your Personal Information only at our direction and in accordance with our Policy.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including but not limited to, the investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Policy, and that any acquirer of our assets may continue to process your information as set forth in this Policy. If our information practices change at any time in the future, we will post the changes so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Links to Other Websites

As part of our Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed, information or content presented by those other websites or applications. Therefore, this Policy does not apply to your use of a third-party website or application accessed by selecting a link on our Site or our Service. In addition, if you click on these links, we are not held responsible for your data and privacy protection. These third-party advertising partners may collect information about you when you interact with their content, advertising, and services. Visiting those websites is not governed by this Policy agreement. We encourage our users to read the privacy statements of other websites and applications before proceeding to use them.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Project ThaiHub Inc. will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Contact Us

If you have any questions regarding this Policy, or our practices in general, please contact us by sending us an email to http://nuagesauvage.fr/atelier-prive/